Personalized Embroidery Work
Name/Text Layout
(For a Shirt)

We are sorry, your Credit Card Declined!
Why did this happen?  What can I do now?

 

Why did this happen?

The Laurerer.com website does not handle your credit card information directly, nor does it determine if your credit card is valid or if sufficient funds are available.  USA ePay, a third-party, independent credit card processing firm provides this service securely and confidentially.

Once you have entered your credit card information, the final step of  the on-line ordering process is pressing the "Place Your Order" button.  When pressed, your credit card transaction information is passed, via a secure tunnel, to our credit card processing company, USA ePay.  The USA ePay system interfaces directly with your bank or financial institution and seeks an approval to accept this transaction.  When USA ePay's process is complete, the result is passed back to our website, i.e., the transaction is approved or declined.  If the transaction is declined, USA ePAY passes a decline code number, from your financial institution, to Lauterer.com.  If the decline code is in our list of common decline codes, our web site will return the decline code description.
A list of our common decline codes are listed at the bottom of this page.

Additionally, a declined order sometimes erroneously occurs when the "Place Order" button is pushed a second time before the first transaction has time to complete.  If your have a slow computer or a poor network connection, please avoid pressing the "Place Order" button a second time for at least a one minute.

What can I do now?
Regardless if your transaction is approved or declined.  Our website maintains a record of your order.
If your transaction is declined, you may:
1.  Re-attempt to place an order with another credit card.
2.  If you might have inadvertently entered the information incorrectly, re-attempt to place an order with the same credit card.
3. Contact Us with alternative payment information via phone, fax or email, or simply send us a check via the mail.

Common Decline Codes?
00011    The credit card number is invalid.     
00012    The credit card number is invalid.    
00013    The credit card number is invalid.    
00014    The credit card number is invalid.    
00017    The credit card has expired.    
00034    The billing address provided does not match the billing address of the cardholder.    
00070    The amount exceeds the maximum amount for a single transaction.    
02034    The billing address provided does not match the billing address of the cardholder.    
10005    The expiration date is invalid.    
10107    Invalid Billing Zip Code.    
10108    Invalid Shipping Zip Code.    
10109    Failed address verification system (AVS) check. Please check your billing address.    
10110    Failed address verification system (AVS) check. Please check your billing address.    
10111    Failed address verification system (AVS) check. Please check your billing address.    
10116    Card Security Code (CSC/CVV2) is invalid.    
10127    The payment was declined. Please check your credit card information entries.    
50005    The payment was declined. This type of card is not honored on our web site.    
50014    The payment was declined. An invalid card number has been entered.    
50051    The payment was declined. The purchase exceeds available funds.    
50061    The payment was declined. The purchase exceeds the withdraw limit for this card.    
50063    The payment was declined due to a Security Violation.    
50065    The payment was declined. The activity limit has been exceeded.    
50080    The payment was declined. The Date entered is invalid.
50127    The payment was declined. Your bank has declined the card.
56786    The payment was declined. The verification of the card type has failed.